
Bookings
All aboard! So, you're ready to book in - what next?
What You Need
Simply call or email us and we'll guide you like a lighthouse on a stormy sea. You do not need a referral.
We support a range of communication needs but if we can't assist you directly we'll point you in the direction of someone who can.
We know that it's important for families to find the right fit when it comes to:
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therapy expectations
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therapist chemistry
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therapy approach
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cost
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scheduling

Payment
Every beach has its rules and Mermaid Speech is no exception.
We have a strict No Pay No Play policy meaning we require payment in advance or pay-on-arrival We are happy to offer range of payment options:
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EFTPOS/Visa/Mastercard/Amex
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Apple Pay/Google Pay
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Cash
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Bank Transfer / Pay Now
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Medicare / NDIS (except agency-managed)
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Private health funds
Cancellation fees apply within 48 hours of your session. We do understand families get busy juggling multiple appointments so we conveniently send you a reminder text the day before.
Fees are subject to change without notice and can be found here.